Occasionally, the extension will disappear while you're shopping. If this happens, simply refresh the page. The extension should reappear as a small pop-up in about 5 seconds. If you have an eligible item in your cart, going to the cart page of the merchant site will trigger the extension to slide up.
If you can't find the extension, click the puzzle piece on your browser to access the extension directly from your browser. If you still have questions, don't worry – we know how technically advanced extensions can be. Please send us an email at support at croissant.com and we'd be happy to help.