Checking Your Gift Card Balance
Ensure you have the Croissant browser extension installed, as this feature requires it.
Navigate to your Account Profile in the Croissant app or from the Extension pop out.
In your Croissant Wallet, select Store Credit, then click on the card you want to check.
Click Check Balance – this will take you to the retailer’s official website where you can view your current balance by using our shopping extension to fill in your card number on the site.
Click into the extension, which will reach "Check Card Balance."
Click Apply Gift Card Number.
Click Check Balance on the retailer's website.
Updating Your Gift Card Balance
Once you’ve checked your balance, you have the option to update it within Croissant:
After retrieving your balance, click into the extension pop out, which will read "Update Balance."
Select Update Card Balance in the extension.
The new balance will be reflected in your Croissant Wallet for easy tracking.
Removing a Gift Card with a Zero Balance
Please be aware that this is a permanent action. If you remove a card and need assistance please reach out to our support team at [email protected].
If your gift card has no remaining balance and you’d like to remove it:
Navigate to your Account Profile in the Croissant app on desktop (this feature is not available from within the Extension or on mobile).
In your Croissant Wallet, select Store Credit, then click on the card you want to remove.
Click Remove Card (be aware this is a PERMANENT ACTION).
If you remove a card mistakenly and need assistance please reach out to our support team at [email protected].