If you’d like to permanently delete your Croissant account (and all associated data), you can do this yourself in just a few steps.
⚠️ Important:
Deleting your account is permanent. You won’t be able to recover your account, collection, sales history, or any remaining wallet balances once deletion is confirmed.
If you only want to turn off email notifications or pause use, consider adjusting your settings instead.
After deleting, if you ever decide to come back, you’ll need to reach out to support to re-use an email address, or create a new account using a new email address.
How to Delete Your Account in the Croissant App
Access Account Management
Open the Croissant app.
Open the main menu by tapping the icon to the top right of the Home tab.
Open Account Management
Delete Your Account From Account Management Screen
Scroll all the way to the bottom of the screen. Tap Delete Account.
Follow the prompts to confirm your deletion. Once confirmed, your account and data will be permanently removed.
Can Support Delete My Account for Me?
For your security, our team can’t delete accounts on your behalf. This ensures only you can permanently remove your data.
Have Questions?
If you need help before deleting or want to understand more about your data, feel free to reach out to us anytime at [email protected]. We’re happy to help!
Q: Can I delete my account if I created it through a partner promotion?
A: Yes, as long as you have set a password for your account, you can log in and delete it using the self-service method. If you encounter issues, contact support for assistance.
Q: What if I don’t remember my account password?
A: Use the password recovery option on the login page to reset your password. Once you regain access, you can proceed with account deletion.
Q: Will deleting my account stop all communications from Croissant?
A: Deleting your account stops marketing communications, but you may still receive legally required or transactional notices.