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How to Delete Your Croissant Account

How to permanently delete your Croissant account and data in a few steps — and what happens to your credit, Collection, and sales history.

Written by Croissant Support

You can permanently delete your Croissant account, and all the data tied to it, right from the app in a few steps.

Before you delete

  • Deleting is permanent. You won't be able to recover your account, your Collection, your sales history, or any remaining credit once deletion is confirmed.

  • Just need a break? If you only want to stop emails or notifications, adjust your notification settings instead of deleting — see Set Up Your Notifications.

  • Reusing your email later: if you delete and decide to come back, you'll need to contact support to reuse the same email address, or sign up again with a different one.

How to delete your account

Open Account Management

Open the Croissant app, tap the ⋯ menu at the top right of the Home tab, then tap Account Management.

[Image: two screens — ① the ⋯ menu at the top right of Home, ② the menu open with Account Management selected. Alt: "The ⋯ menu at the top right of Home, and the open menu showing Account Management."]

Delete your account

Scroll to the bottom of the Account Management screen and tap Delete Account. In the "Are you sure you want to delete your account?" dialog, tap Delete Account again to confirm. Your account and data are then permanently removed.

[Image: two screens — ① the Delete Account button at the bottom of Account Management, ② the "Are you sure you want to delete your account?" confirmation with the red Delete Account button. Alt: "The Delete Account button at the bottom of Account Management, and the confirmation dialog with the Delete Account button."]

Can support delete my account for me?

For your security, our team can’t delete accounts on your behalf. This ensures only you can permanently remove your data.

A few common questions

I created my account through a partner promotion — can I still delete it?

Yes. As long as you've set a password, you can log in and delete it with the steps above. If you run into trouble, email [email protected].

I don't remember my password.

Reset it from the login screen first (see I Forgot My Password), then follow the steps above to delete your account.

Will deleting my account stop all emails from Croissant?

Deleting your account stops marketing emails. You may still receive legally required or transactional messages.

Still have questions before you delete? Email [email protected] and we'll help.

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