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Understanding Your Account

What's in your Croissant account — your name and address, profile, Gmail, and membership — where to find each in the app and on croissant.com, and what you can only do in the app.

Written by Croissant Support

Your account holds the details Croissant uses when you shop and sell: the name and address your labels ship from, your profile, the inboxes your Collection builds from, and your membership. Here's where to find each one.

In the app

Tap the ⋯ menu at the top right of Home ①, then Account Management ②.

Two Croissant app screens: Home where step 1 is the ⋯ menu at the top right, and the open menu where step 2 is Account Management.

Scroll through the screen to find:

  1. Name — the name on your account. Tap the pencil icon to change it.

  2. Address — the address your prepaid labels ship from when you sell. Tap the pencil icon to change it.

  3. Email — the email address you signed up with, marked Primary.

  4. Synced Accounts — the Gmail accounts your Collection builds from. Tap Get Started to connect Gmail (it reads Link Another Account once one is connected), or tap the × next to an address to remove it. See Selling Items You Already Own: Importing Existing Purchases.

  5. Croissant Premium — your membership: its status, and where to join, cancel or resume. See Manage or Cancel Croissant Premium.

  6. Delete Account — permanently deletes your account. See How to Delete Your Croissant Account.

Two Croissant app Account Management screens. On the first, step 1 is Name, step 2 is Address and step 3 is Email. On the second, step 4 is Synced Accounts, step 5 is Croissant Premium and step 6 is Delete Account.

Your profile isn't in Account Management — open it from your profile icon (top left of Home or Community). See Understanding Your Croissant Profile & Privacy.

On croissant.com

Choose Your account at the bottom of the left menu. The page has:

  1. Profile — how you show up in Community: your name, your handle, and whether your profile is public or private. Click Edit to change it, or View to see it. See Understanding Your Croissant Profile & Privacy.

  2. Name and address — your name, email and the address your prepaid labels ship from when you sell. Click Edit to change your name or address. If you haven't added an address yet, click Add address.

  3. Gmail — the inboxes your Collection builds from. Each connected inbox shows Connected. Click Connect Gmail (or Connect another inbox) and the page shows a QR code that opens Connect Gmail in the Croissant app. See Selling Items You Already Own: Importing Existing Purchases.

The croissant.com Your account page, reached from Your account at the bottom of the left menu, where step 1 is Profile, step 2 is Name and address, and step 3 is Gmail.

Further down:

  1. Croissant Premium — if you're a member, your status, plan and renewal date, Your member drop, and Cancel membership (or Resume membership once you've cancelled). If you're not a member, See Premium. See Manage or Cancel Croissant Premium.

  2. Help — the Help center, Contact us ([email protected]), and Sign out.

The lower part of the croissant.com Your account page, where step 1 is the Croissant Premium section with the status, plan and renewal date, and step 2 is Help with the Help center and Contact us links.

What you can only do in the app

  • Delete your account — see How to Delete Your Croissant Account.

  • Connect or remove a Gmail inbox — croissant.com hands you off to the app to connect one, and removing one is done in the app.

  • Turn on notifications — these are a setting on your phone. croissant.com doesn't send notifications to your computer, but you'll find them on its Notifications page. See Set Up Your Notifications.

  • Set up the Croissant extension on your iPhone — open Tools Setup from the ⋯ menu. See How to Set Up the Croissant Extension.

Questions about your account? Email [email protected].

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