You can sign in to Croissant in the Croissant app, on croissant.com, or in the browser extension. If you can't sign in, reset your password from the sign-in screen. We email you a 6-digit verification code to do it — there's no reset link.
Reset your password
In the app
On the sign-in screen, tap Forgot Password? (just below the Sign In button).
Enter the email address you used to sign up, then tap Reset Password.
Check your inbox for an email with a 6-digit verification code.
Enter the code, then enter and confirm your new password and tap Reset Password. (No email? Tap Resend Code.)
Tap Back to Sign In and sign in with your new password.
On croissant.com
On the Sign in to Croissant page, click Forgot password? next to the Password field.
Enter the email address you used to sign up, then click Send code.
Check your inbox for an email with a 6-digit verification code.
Enter the Code, then enter and confirm your new password and click Set new password. (No email? Click Resend code.)
You'll see "Password changed. Sign in with the new password." Click Back to sign in and sign in.
If the code is wrong or too old, you'll see a message like "That code doesn't match" or "That code has expired" — request a new code and try again.
"An account with this email already exists"
This just means your email is already registered with Croissant — you don't need a new account. Sign in instead. If you don't remember your password, reset it using the steps above. This gets you back into your existing account without creating a duplicate.
"No account found" or "User does not exist"
This means we couldn't find a password-based account for that email. Two common reasons:
You signed up with Apple or Google. Those accounts don't have a password to reset, so trying to reset one brings up this error. Sign in the same way you signed up: tap or click Sign In with Google or Sign In with Apple (on croissant.com, Sign in with Google / Sign in with Apple), and choose the account that matches the email you used for Croissant. No password needed.
A different email. Try the other email addresses you might have used.
"Incorrect email or password"
Your email or password doesn't match. Check for typos, or reset your password using the steps above.
"Your account has not been verified yet"
You started creating an account but didn't finish confirming your email. Check your inbox for the 6-digit code we sent and enter it to finish. On croissant.com, signing in again sends you a new code.
A few tips
Use the same email and sign-in method you signed up with.
Try Forgot Password? first any time you can't sign in.
Still stuck? Email [email protected] and we'll help you get back in.