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Help! I Removed a Gift Card From My Wallet

Removed a gift card by accident? It's not gone — contact Support and we'll re-add it to your Wallet.

Written by Croissant Support

Removing a gift card from your Wallet takes it off your list — it doesn't cancel the card or its funds. If you removed one by mistake, we can add it back. This is true even though the confirmation says it's removed for good, in the app and on croissant.com.

Get it back

Email [email protected] and we'll re-add the card to the gift card section of your Wallet — you'll see it again under Gift cards in the app and on croissant.com. We can't resend gift card details, but the card itself isn't lost — we just restore it to your Wallet.

Copied the card number before you removed it? You can keep using the card at the retailer while we restore it.

Before you remove a card

It's safe to clear out gift cards you've already used up to tidy your Wallet. If a card still has a balance, keep it — or open it and tap Copy and shop to copy the number first. To check what's left on a card, see Gift Card Balance, Returns & Refunds, and Removing Used Cards.

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