Croissant Support

As a Croissant Premium member, you get a Credit Drop every month — and you choose how to take it. Here's how it works.

Each month, on your Premium billing date, a new drop appears on your Home screen and in your Wallet under Credit Drops — in the app it's labeled Member Credit Drop. Tap Claim to open the chooser, then pick one of the two options below — you get one, not both. You can't switch once you confirm, so choose the one that fits how you want to shop.

[Image 1: the Claim entry point — two screens side by side: your Home screen and your Wallet, each showing the "$100 · Member Drop · Claim your credit" card with a Claim button. Alt: "The Croissant Home screen and Wallet, each showing the $100 Member Credit Drop card with a Claim button."]

$100 to spend with Croissant Pay partners — spend it in a single order at a merchant where you can check out with Croissant (see [Partner Brands &amp; Retailers]). Once you claim it, it lands in your Wallet as a Flexible Credit Drop: it can't be redeemed for a gift card, it has a minimum order spend, and it expires on the date shown.

A $50 Revolve or FWRD gift card — redeem it into a gift card, then enter the code at Revolve or FWRD's checkout (it doesn't apply automatically). Like any gift card, a return refunds back to that same card. Why a gift card here? Revolve and FWRD aren't Croissant Pay checkout partners yet, so a gift card is how you use your credit at those two. How to redeem: <a href="https://support.croissant.com/en/articles/15315827-how-to-find-and-use-your-credit-drops">How to Find and Use Your Credit Drops</a>.

- $100 to spend with Croissant Pay partners — spend it in a single order at a merchant where you can check out with Croissant (see [Partner Brands &amp; Retailers]). Once you claim it, it lands in your Wallet as a Flexible Credit Drop: it can't be redeemed for a gift card, it has a minimum order spend, and it expires on the date shown.
- A $50 Revolve or FWRD gift card — redeem it into a gift card, then enter the code at Revolve or FWRD's checkout (it doesn't apply automatically). Like any gift card, a return refunds back to that same card. Why a gift card here? Revolve and FWRD aren't Croissant Pay checkout partners yet, so a gift card is how you use your credit at those two. How to redeem: <a href="https://support.croissant.com/en/articles/15315827-how-to-find-and-use-your-credit-drops">How to Find and Use Your Credit Drops</a>.

[Image 2: the claim chooser — the "Member credit drop" screen headed "$100 · Choose how you'd like to take this month's member credit · CHOOSE ONE," listing ① Spend anywhere ($100 · use at checkout with Croissant Pay), ② FWRD ($50 · redeem for a gift card), ③ Revolve ($50 · redeem for a gift card), with a Confirm button. Alt: "The Member Credit Drop claim screen with three options to choose one — Spend anywhere for $100 at Croissant Pay checkout, or a $50 FWRD or Revolve gift card — and a Confirm button."]

On your Home screen or Wallet, tap Claim on the Member Credit Drop card.

On the Member credit drop screen, tap the option you want, then tap Confirm — remember, you can only pick one.

Confirm in the pop-up. Then it lands in your Wallet, and how you use it depends on which you picked:

1. On your Home screen or Wallet, tap Claim on the Member Credit Drop card.
2. On the Member credit drop screen, tap the option you want, then tap Confirm — remember, you can only pick one.
3. Confirm in the pop-up. Then it lands in your Wallet, and how you use it depends on which you picked:

Spend anywhere ($100): the pop-up reads "Claim $100 in flexible credit?" — tap Claim. It appears in your Wallet as a Flexible Credit Drop ($100). Spend it at checkout with Croissant Pay at any partner brand.

FWRD or Revolve ($50): the pop-up reads "Claim $50 in [FWRD / Revolve] credit?" — tap Claim. Once it's in your Wallet, redeem it for a gift card, then enter the code at that retailer's checkout.

- Spend anywhere ($100): the pop-up reads "Claim $100 in flexible credit?" — tap Claim. It appears in your Wallet as a Flexible Credit Drop ($100). Spend it at checkout with Croissant Pay at any partner brand.
- FWRD or Revolve ($50): the pop-up reads "Claim $50 in [FWRD / Revolve] credit?" — tap Claim. Once it's in your Wallet, redeem it for a gift card, then enter the code at that retailer's checkout.

[Image 3: the $100 "Spend anywhere" path — the chooser with Spend anywhere selected → the "Claim $100 in flexible credit?" pop-up ("spend it at checkout with Croissant Pay at any partner brand") → the Wallet showing the claimed FLEXIBLE $100 Credit Drop in your Available Balance. Alt: "Claiming the $100 Spend anywhere option, then seeing it land in the Wallet as a $100 Flexible Credit Drop."]

[Image 4: the $50 gift-card path — the chooser with Revolve (or FWRD) selected → the "Claim $50 in Revolve credit?" pop-up ("you can redeem it for a gift card once it lands in your wallet"). Alt: "Claiming the $50 Revolve gift-card option, with the confirmation that it can be redeemed for a gift card once it's in the Wallet."]

Your Premium Credit Drop is available to claim for a limited time each month, so don't wait. Once you claim, your credit or gift card expires about 30 days later and doesn't roll over — you'll see the exact expiration date in your Wallet.

Claimed your drop? See <a href="https://support.croissant.com/en/articles/15315827-how-to-find-and-use-your-credit-drops">How to Find and Use Your Credit Drops</a> to redeem it. New to Croissant Premium? See <a href="https://support.croissant.com/en/articles/16006584-what-is-croissant-premium">What is Croissant Premium?</a>. New to how Croissant credit works? See <a href="https://support.croissant.com/en/articles/16393366-understanding-croissant-credit">Understanding Croissant Credit</a>.

How your monthly Premium Credit Drop works — claiming it, choosing $100 to spend with Croissant or a $50 Revolve/FWRD gift card, and when it expires.

Your Premium Credit Drop

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