How to Find Your Shipping QR Code or Print a Label

Two ways to ship your item

When you're ready to send an item to Croissant, you can drop off with UPS or USPS — and with either carrier, use a QR code or a printed label:

QR code — show it on your phone at a UPS or USPS location. No printing needed.
Printed label — print it at home and attach it to your package before drop-off.

Both are available in the app; either works for your shipment.

A note on shipping cost

Sending items to Croissant is free for Premium members. On the free plan, a flat $15 shipping fee covers your prepaid label — you pay it earlier, at Confirm Sale (when you choose your carrier), not at this step. Not a member? Premium includes free shipping every time you sell — What is Croissant Premium?.

Find your QR code or label

Tap the ⋯ menu at the top right.
Tap Sales.
Open the In Progress tab.
Open your shipment.
Tap View QR Code.
Present the QR code at UPS or USPS — or tap Print Label to print your own.

[Image: three screens — ④ your shipment under In Progress, ⑤ the shipment detail with its drop-off deadline and View QR Code, ⑥ the QR Code screen — present the QR code, or tap Print Label. Alt: "A shipment under In Progress, the shipment detail with a drop-off deadline and View QR Code, and the QR code screen with a Print Label option."]

You don't need to print anything if you use the QR code — just show your phone at the counter.

Can I change my carrier after confirming?

No — choose your carrier before you confirm your sale; it can't be changed afterward. If you need a different carrier, cancel the sale and create a new one (note that a new sale may come with updated buyback values — see Item eligibility & sale limits).

My QR code expired

Shipping QR codes expire 28 days after a sale is confirmed. If yours has expired and your sale is still active, cancel it and create a new one to generate a fresh code. If you can't, email [email protected] and we'll help.

Can't find your shipment?

First check that your sale was created successfully. If it's active but the shipment isn't under In Progress, email [email protected] and we'll look into it.