When you pay with Croissant at a select partner retailer, any offers you qualify for go toward your order, you can use your credit, and you earn 10% back on what your card pays, as credit for your next purchase.
How it works
The steps are the same on a computer or your phone.
Start from your cart or go straight to checkout.
From your cart: select Continue with Croissant. A How it works pop-up shows the steps; select Continue to checkout. If no pop-up appears, you go straight to checkout.
At checkout: check out with the retailer as usual.
Choose Croissant Pay under Payment, then select Pay now. Using Shop Pay? Payment shows your saved card: tap Payment, then Pay another way, choose Croissant Pay and tap Continue, then select Pay now.
Sign in to Croissant. You're taken to Croissant to finish. New to Croissant? You can create an account there.
Check your order on Croissant. Everything is on one screen. Offers you qualify for are applied automatically, and so is your earned credit: Use your credit is switched on. Turn it off if you'd rather keep your credit for later.
Pay. If there's still a balance after your offers and credit, enter your card details on the same screen, or use Apple Pay or Google Pay if your device shows it, and select Pay. Tax goes on your card too, unless your credit and offers cover your items and all of the tax. Then your credit pays the tax as well, nothing goes on your card, and you select Pay $0.00.
You're back at the retailer, and your order is placed. The order confirmation page may show a Croissant note with the credit back you earned.
Earn 10% back. Once your order is placed, 10% of what your card paid for your items (before tax) comes back as credit. Croissant Premium members earn 15% instead. See Your Premium 15% Credit Back.
Starting from your cart
At many partner retailers, your cart shows a Croissant section with a Continue with Croissant button, plus your welcome offer if you have one there.
Selecting it opens a short How it works pop-up. Select Continue to checkout to go to the retailer's checkout, where you choose Croissant Pay.
Choosing Croissant Pay at checkout
Whichever way you start, you finish at the retailer's checkout: choose Croissant Pay under Payment, then select Pay now.
Many partner retailers also show a Pay with Croissant box at the top of checkout. Select its offer link or the ⓘ icon to see how Croissant Pay works.
What you'll see on Croissant
After you sign in, you see your order from the retailer and what goes toward it, all on one screen. What shows depends on your account and your order. The amounts in these screenshots are an example, not what everyone gets.
Your order: the store, your items and the tax from the retailer's checkout. If the store prices in another currency, your order is shown in US dollars, and exchange rates can move it slightly from the store's price.
Offers: applied automatically when your order qualifies.
Welcome offer: a one-time offer on your first order with Croissant at this retailer, like $100 toward an order of $500 or more. Not every retailer has one, and once you've used it at a retailer, it won't show there again, even if you return that order.
Credit drop: a credit drop in your wallet that you can use at this retailer, once your order meets its minimum. One drop applies per order. See What Are Credit Drops?.
If your order doesn't meet an offer's minimum yet, the offer still shows, marked Not used today, with the minimum it needs.
Use your credit: your earned credit, which is the credit back from past purchases and from selling with Croissant. The amount shown is what's in your wallet right now, not something you get on every order. It's switched on when you have credit, and your credit pays for as much of your items as it can. If your credit and offers cover your items and all of the tax, your credit pays the tax too. Turn it off to keep your credit for later. Your card pays instead, 10% of what it pays for your items comes back as credit, and your balance stays in your wallet.
Total due: what goes on your card. The total changes as soon as you switch your credit on or off.
Card details: enter your card, or use Apple Pay or Google Pay if your device shows it. Card details only show when something is due.
You're earning $X back as credit: the credit back you'll get on this order (10% of what your card pays for your items, before tax), and how much of the order your offers and credit cover. Then select Pay to place your order. The button shows the amount going on your card.
New to the kinds of credit? See Understanding Croissant Credit.
Select How it works at the top of the page for a short explainer. The explainer uses your own numbers, like your credit balance and any welcome offer, so yours will look different from this example.
When your offers and credit cover the whole order
If your offers and credit cover your items and all of the tax, Total due is $0.00 and the page says Your offers and credit cover this order. Select Pay $0.00 to place your order. Nothing goes on your card.
An offer says Not used today?
Offers only apply when your items meet their minimum, counted before tax and shipping. A "$100 toward $500+" welcome offer isn't used on a $300 order, so it shows Not used today with the minimum it needs. To reach the minimum, select Return to and the store's name (for example, Return to BY FAR), add to your order, and pay with Croissant again.
If you don't complete your order
Nothing is charged until you select Pay on Croissant. To go back and choose another way to pay, select Return to and the store's name. If you see a charge but the retailer has no order for you, message us through Chat with us in the Croissant app's Menu, under Get in touch, and we'll look into it.
Who handles your order
The retailer handles order confirmation, shipping, returns, exchanges, and refunds. Croissant processes your payment and your 10% back. For anything about your order or a return, contact the retailer directly.
When you return a Croissant Pay order
Bought at Revolve or FWRD? You paid with a gift card, not Croissant Pay, so your refund goes back to that gift card, not your wallet. See Gift Card Balance, Returns & Refunds, and Removing Used Cards.
Your money comes back the way you paid: the earned credit you used goes back to your wallet, including any tax it paid, and the rest goes back to your card. Card refunds usually take 5–10 business days to show, depending on your bank.
Offers and credit drops don't come back. They covered the items you returned.
If you return part of an order and what you keep no longer meets an offer's or credit drop's minimum, that offer or drop comes out of your refund.
The 10% back on returned items is taken back, since it was earned on items you no longer have.
Don't see Croissant Pay at checkout?
Croissant Pay is available at select partner retailers, under Payment at checkout. See Eligible Partners for Spending Credit. Revolve and FWRD don't offer Croissant at checkout. With them, you turn your credit into a gift card instead. See How to Convert Credit to a Gift Card. Using Shop Pay? Croissant Pay is under Pay another way once you tap Payment. If you're at a partner retailer and Croissant Pay still isn't listed, message us through Chat with us in the Croissant app's Menu, under Get in touch.
When your 10% credit lands
Your credit shows as pending in your Wallet once your order is placed, then becomes available once the pending window closes. See Why Is My Credit Pending?.
Have credit to use? See How to Redeem Your Croissant Credit. More questions? See the Croissant Pay FAQ.